Our Solutions for Telecommunication Companies

 

Churn prediction and customer retention

 

 

Re-engaging with distressed customers, smart reaction to competitors threat, reducing the churn-rate


Competition analysis

Geo-analysis, marketing budget allocation, customer acquisition likelihood


Network extension/ optimization planning

Intelligent network spending allocation, service surge prediction, predictive network maintenance, claims management, reduction of network development and maintenance costs


Customer profiling and lifecycle management

Customer intelligence, profiling & CLM, targeted marketing campaigns - upsell & cross-sell, “Next Product to Buy”


Customer satisfaction calculations (monitoring)

Happiness index, pro-active customer satisfaction index